Privacy Policy — The Clubhouse Casino

Last updated: April 2026. This privacy policy explains how The Clubhouse Casino (theclubhousecasino-nz.com) collects, uses, stores, and protects your personal information.

1. Information We Collect

We collect: registration details (email, date of birth, country), payment information (processed securely via PCI-DSS compliant gateways), device and browser information, IP address, gameplay data, and correspondence with our support team.

2. How We Use Your Data

Your data is used to: operate your account, process deposits and withdrawals, verify your identity (KYC), provide customer support, detect and prevent fraud, fulfil legal obligations, send promotional communications (with your consent), and improve our services.

3. Data Security

We protect your data using 256-bit SSL encryption, bcrypt password hashing, two-factor authentication, and regular third-party security audits. Payment card details are never stored on our servers — they are processed through PCI-DSS Level 1 certified payment providers.

4. Data Sharing

We do not sell your personal data to third parties. We may share data with: payment processors (to complete transactions), identity verification providers (for KYC compliance), regulatory bodies (as required by law), and law enforcement (if legally compelled). All third-party processors are contractually obligated to protect your data.

5. Cookies

We use essential cookies to operate the site and optional analytics cookies to improve our services. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.

6. Your Rights

You have the right to: access your personal data, correct inaccurate data, request deletion of your data (subject to legal retention requirements), withdraw consent for marketing, and request a copy of your data in a portable format. To exercise these rights, contact our support team.

7. Data Retention

We retain account data for 5 years after account closure, as required by anti-money laundering regulations. KYC documents are deleted after verification is complete. Gameplay data is retained for audit purposes. Marketing preferences can be updated at any time.

8. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact

For privacy-related enquiries, contact us at [email protected].