Responsible Gaming — The Clubhouse Casino

At The Clubhouse Casino, we believe gambling should be an enjoyable form of entertainment — not a source of stress or financial hardship. We provide a range of tools and resources to help you stay in control of your gambling activity.

Deposit Limits

Set daily, weekly, or monthly deposit limits from your account settings. Once you reach your limit, no further deposits are accepted until the next period resets. Lowering limits takes effect immediately. Increasing limits requires a 24-hour cooling-off period to prevent impulsive decisions.

Session Time Reminders

Configure alerts at intervals of your choice — 30 minutes, 1 hour, or 2 hours. When the timer triggers, you'll receive a pop-up reminder showing how long you've been playing and your session profit/loss.

Loss Limits

Set a maximum loss amount per day, week, or month. Once reached, further play is automatically restricted until the limit resets. Like deposit limits, decreases are instant and increases require a 24-hour wait.

Self-Exclusion

Temporarily or permanently exclude yourself from your account. Options include 24 hours, 7 days, 30 days, 6 months, or permanent exclusion. During exclusion, you cannot log in, deposit, or play. Marketing communications are also paused. Self-exclusion cannot be reversed early — this is a deliberate safety measure.

Underage Gambling Prevention

We do not permit anyone under 18 to register or play at The Clubhouse Casino. Age verification is part of our KYC process. We recommend parents use parental control software to prevent minors from accessing gambling sites.

Recognising Problem Gambling

Signs that gambling may be becoming a problem include: spending more than you can afford, chasing losses, borrowing money to gamble, neglecting responsibilities, and feeling anxious or irritable when not gambling. If you recognise any of these patterns, we encourage you to seek help.

Support Resources

Problem Gambling Foundation of NZ — Free counselling and support
Gambling Helpline NZ — 0800 654 655 (24/7)
Gamblers Anonymous — Peer support groups